MPMA Event Cancellation Policy
To ensure fairness and effective event planning, MPMA has established the following cancellation and refund policy for event registrations. Please review these guidelines carefully before registering.
All cancellation or substitution requests must be submitted in writing and received by MPMA at least 14 days prior to the event start date. Processing fees apply based on the timing of the cancellation or substitution request.
Late Cancellations
Refunds, transfers, or substitutions will not be issued for cancellations received fewer than 14 days prior to the event, except in the case of a documented medical emergency. Appropriate documentation must be provided for consideration.
No refunds will be granted for non-appearance at an event.
Cancellation Processing Fees
| Time Before Event Processing | Fee |
|---|---|
| More than 90 days prior | $0 |
| 90–60 days prior | $75 |
| 59–30 days prior | $100 |
| 29–15 days prior | $150 |
Event Transfer Option
Registrants who cancel according to the policy may choose to transfer the remaining balance of their registration fee to another MPMA event.
Transferred funds must be used by December 31 of the same calendar year as the canceled event.
Event Cancellation by MPMA
If MPMA cancels an event for any reason, 100% of registration fees will be refunded to the original method of payment.
In the case of unforeseen cancellations, refund processing may take up to eight months.
Refund Processing Timeline
Please allow up to eight weeks for refund processing after a cancellation request has been submitted and approved.